This module is designed to give the new employee an overview of the philosophy of patient care in an ophthalmic practice. The discussion provides an introduction to customer service, communication skills, teamwork, and medical/social ethics required to deliver quality patient care.

This module covers:

• Philosophy of Patient Care
• Customer Service
• Communication
• Teamwork
• Creating Effective, Winning Teams
• Ethics/Social Responsibility

This module will take approximately 45 minutes to complete and consists of 12 pages.

1.0 hours COE credit

Alwyn Holloway, COE - Practice Administrator

After you have completed reviewing the materials in this course, you will be ready to take the test. When you complete the test, press the submit button. Your test will be instantly graded and your score will be displayed. You will be able to print your course completion certificate as well.

After you have taken the course test, we ask that you please fill out an evaluation form. Your responses are important to the ongoing quality of our offering.